Refund policy

Thank you for supporting original art. Because every piece I create is one of a kind, please read this policy carefully before purchasing.

All Sales Are Final on Original Artwork As each piece is an original, one-of-a-kind work, all sales are final. I do not offer returns or exchanges for change of mind, so please review photos, dimensions, and descriptions carefully — or reach out to me at shelleyesterhuizen7@gmail.com with any questions — before completing your purchase.

Damaged in Transit If your artwork arrives damaged, please contact me within 48 hours of delivery at shelleyesterhuizen7@gmail.com, including:

• Photos of the damaged packaging
• Photos of the artwork itself
• Your order number

I will work with you to arrange a replacement (if possible), repair, or refund, depending on the extent of the damage. Claims made after 48 hours may not be eligible for resolution, as this affects my ability to file a claim with the courier.

Cancellations If you need to cancel an order, please contact me as soon as possible at shelleyesterhuizen7@gmail.com. Orders that have not yet shipped may be cancelled and refunded in full. Once an artwork has shipped, standard return terms above apply.

Refund Processing Approved refunds will be processed to your original payment method within [7–10] business days.